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Privacy Policy

Article 1 – Personal Information Collected

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide us, such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which provides us with details about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Article 2 – Consent

How do you obtain my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or process a return, we assume that you consent to our collecting your information and using it for that specific purpose only.

If we ask you for your personal information for another reason, such as marketing purposes, we will ask you directly for your explicit consent, or give you the option to decline.

How do I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can notify us by contacting us at [email protected] or by mail at: Les Fermes Valens, 62 rue York, Huntingdon, QC, J0S 1H0, Canada.

Article 3 – Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

Article 4 – Hosting

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored in Shopify’s data storage systems, databases, and the general Shopify application. Your data is kept on a secure server behind a firewall.

Payment

If you make a purchase through a direct payment gateway, Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your transaction. Once your transaction is complete, the purchase transaction information is deleted.

All direct payment gateways comply with PCI-DSS, managed by the PCI Security Standards Council, which is the result of a joint effort by brands such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card data by our store and its service providers.

Article 5 – Third-Party Services

In general, the third-party service providers we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.

Keep in mind that certain providers may be located in or have facilities in a jurisdiction different from yours or ours. If you choose to proceed with a transaction that involves the services of a third-party provider, your information may be governed by the laws of the jurisdiction in which that provider is located or in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used to complete the transaction may be disclosed under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

You may leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

Article 6 – Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of Internet transmission or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

Here is a list of cookies that we use. We have listed them here so you can choose whether or not to allow them.

  • _session_id, unique session identifier, allows the site to store information about your session (referrer, landing page, etc.).
  • _visit, no data retained, persists for 30 minutes from the last visit. Used by the internal statistics tracking system to record the number of visits.
  • _uniq, no data retained, expires at midnight (based on visitor location) the following day. Counts the number of visits to a store by a single customer.
  • cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.
  • _secure_session_id, unique session identifier.
  • storefront_digest, unique identifier, undefined if the store has a password, used to determine if the current visitor has access.

Article 7 – Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this website.

Article 8 – Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Article 9 – SMS

The website uses cookies to keep track of the items you have placed in your shopping cart, including when you have abandoned your cart, and this information is used to determine when to send cart reminder messages via SMS.

We will not share your consent to an SMS campaign with any third party for any purpose other than to provide you with the services of that campaign. We may share your personal data, including your SMS opt-in or opt-out status, with third parties who assist us in providing our messaging services, including, but not limited to, platform providers, telephone companies and any other providers who assist us in sending text messages.

Questions and Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, file a complaint, or if you would simply like more information, please contact our Privacy Officer at [email protected] or by mail at Les Fermes Valens, 62 rue York, Huntingdon, QC, J0S 1H0, Canada.